h2desk

Great customer support made simple

Quickly answer support tickets using predefined replies & self service knowledgebase.

Manage Support Tickets:

  • Convert support emails to tickets instantly
  • Keep track of customer issues threaded form
  • Reply with a predefined message for every frequently raised issue
  • Reply directly from your email

Create Knowledge Base:

  • Easily generate searchable knowledebase articles
  • Provide self-service client support portal
  • Create tutorials, manuals, troubleshooters and more
  • Support Sidebar (exclusive) on your website
App submitted Tue 15 Dec '09
Tags crm feedback

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