HelpDesk Pilot

Web Based Help Desk Software

HelpDesk Pilot is multi-lingual, web2.0, PHP & MySQL driven support/trouble ticket solution.

Available in both Free and Commercial editions.

  • HelpDesk Pilot converts customer emails into tickets and each email id as a department.
  • Add support members (staff) to a department.
  • Each ticket (issue) is grouped by responses and each activity is tracked.
  • It takes a minute to setup helpdesk pilot on your webserver.
  • Announcement and news feature to keep your team (staff) informed about latest developments.
  • Supports Canned Responses, Custom Fields, MS SQL Server database support, LDAP / Active Directory integration, Knowledge Base Integration, track time spent per ticket, split tickets,…
App submitted Tue 26 Jun '07
Tags crm

Related apps

  • BPMonline CRM
    bpmonline crm, crm, bpmonline, xrm
    Submitted Mon 14 Apr '14
  • Base CRM
    The Post-PC CRM
    Submitted Tue 24 Sep '13
  • Maple CRM
    Simple and efficient CRM for your...
    Submitted Fri 5 Aug '11
  • Banckle CRM
    Banckle CRM is a Cloud-based customer...
    Submitted Tue 16 Jul '13
  • Relenta CRM
    Can your email do this?
    Submitted Tue 10 Jul '07
  • More related apps