HelpDesk Pilot

Web Based Help Desk Software

HelpDesk Pilot is multi-lingual, web2.0, PHP & MySQL driven support/trouble ticket solution.

Available in both Free and Commercial editions.

  • HelpDesk Pilot converts customer emails into tickets and each email id as a department.

  • Add support members (staff) to a department.

  • Each ticket (issue) is grouped by responses and each activity is tracked.

  • It takes a minute to setup helpdesk pilot on your webserver.

  • Announcement and news feature to keep your team (staff) informed about latest developments.

  • Supports Canned Responses, Custom Fields, MS SQL Server database support, LDAP / Active Directory integration, Knowledge Base Integration, track time spent per ticket, split tickets,…

App submitted Tue 26 Jun '07
Tags crm

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