Help Desk Software-as-a-Service

HelpDeskSAAS is a Help Desk Software-as-a-Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. HelpDeskSAAS offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost collaborative package intended to use in B2B or B2C business environment.

HelpDeskSAAS is intended to use in every company where customer support and service is a business critical mission. HelpDeskSAAS features and best suitable for companies with multiple customers and their end users, where different profiles of support staff and service representatives are used: Internal and external Help Desks, Call and Contact centers, Web enabled service business.

App submitted Thu 17 Feb '11

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