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HelpSpot
Help Desk Software for Email/Web Customer Service
HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.
Email, web, phone—however customers reach you, HelpSpot help desk software can centralize and effectively manage your support. From it’s unique, intuitive workflow to the web based help desk portal, staff and customers will be empowered in ways that allow you to drive down costs while delivering a superior customer experience.
Features:
- Manage Email Better
- Powerful Request Management
- Real Time Help Desk Reporting
- Customer Self-Service Portal
- Workflow with Rules-Based Logic
- Developer API
App submitted Tue 29 Dec '09
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