If your business still relies on handwritten telephone notes for recording new enquiries then the chances are you’re missing out on quite a few opportunities. Add to that the fact that every note needs recording and then most importantly followed up and you can probably begin to see the picture. Read more
If you are a small to medium sized business you will be well aware of the need to be better organized and in control of customer relations, appointment scheduling and reporting. Malinko is a cost efficient business schedule and customer relations management tool for the mobile that let's you solve your organizational problems without having to install any complicated software. If you are struggling with a combination of whiteboards, spreadsheets, a calendar and a few packets of post-it notes to manage your important appointments and customer records now is the time to change. Malinko Job Scheduling & CRM is ... Read more
When it comes to starting a business it’s hard enough to find the time to get all the ducks in line before it launches let alone after. Throughout all of this activity the one thing you must continue to do is spread the word and market, market, market! Read more
Any app that helps introduce some organization to a business’s processes has to be a good thing and when it relates to customer service then all the better. Read more
Time is money! Anything that can save your precious time by cutting your workload has got to be a great thing. It you are a Customer Relations Manager you need all the help you can get but generally, in small to mid size businesses, there's only one of you. OneClick is a finance and management tool that helps you to edit, organize and manage sales commission statements with ee and simplicity saving you time and money. OneClick statements by Nirvaha Corporation is an online service that generates reports and statements for sales representatives, management and payroll. Nirvaha has been ... Read more
When you've got something like 30,000 organizations of all shapes and sizes using your customer support services it's clear you are in the upper echelon of online help. Kayak is one of the world's top helpdesk and customer engagement groups and their aim is to help organizations build better customer support and to work better as a team. Kayako is a customer relations management tool filled with powerful business tools to help your business fulfill its passion for customer support and its expert workers will help you create elegant and powerful web applications to do the job and grow ... Read more
This CRM system from Sutisoft Inc. looks to have all the bases covered in respect of marketing, customer, sales and analytics management. Read more
It would be nice if you could take your office wherever you went and were able to interact, communicate and collaborate wherever you could get Internet access, wouldn't it? CompanyConcert is a project management collaboration tool for teams of all sizes that will work for you whether you are in the office, at home or even commuting. CompanyConcert is a one stop virtual office for web-based communication and collaboration for teams of all sizes. Whether you’re in the office, at home or commuting, CompanyConcert is available wherever you have internet access. It allows you to communicate in real-time via ... Read more
Billingboss.com from Sage is a free quote, invoice and payment application for freelancers and small businesses that has all the functions you’d expect to see in a very smart and user friendly layout. Read more
This addition to the Sutisoft stable of business apps is as the name suggests all about talking to each other. And whilst it could be used for all manner of two-way discussion purposes its most obvious use is as a customer support helpdesk. Read more