Latest Chat and Customer Support App Reviews

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A free, fully customizable forum and commentary box for your website

Muut Better community. Better...
Review posted Tue 24 Mar '15

Its a strange thing but the comments box at the bottom of a website page often offers some of the most incisive comments that you can find. I don't know about you but it's often the first thing I look at after perusing a page about a product or service. Sometimes there are a few iffy comments in there but, generally speaking, you can find out tips and recommendations and it's a really good way for developers to find out what their visitors are really thinking. It's also an opportunity to answer queries as well as engaging your community and ... Read more

Answer visitor queries immediately with this simple, effective and free live chat service

Free Live Chat Service Convert visitors into...
Review posted Fri 20 Mar '15

It is often thought that, once you've put all the hard work into designing and unleashing your website onto the online world, that all the hard work is done. The fact is, that's only the beginning of the story. Now’s the time when you have to nurture your visitors and customers and convince them that you know what you are doing and can solve their problems. The best way to achieve this is undoubtedly with a live chat option where you can communicate with potential and existing customers, increase your conversion rates and deal with situations instantly rather than using ... Read more

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A simple to use set of small business management tools that can make you more productive

OElite Platform Your technology partner and...
Review posted Mon 22 Dec '14

One of things that has been holding back small business when it comes to having an online presence has been lack of technical knowledge. Many business owners are technically challenged by website builders and CRMs, feel that they just don't have the computer skills to maintain them properly or figure that they are just too damned expensive to justify. If they do attempt to enter the online world they will generally cherry pick cheap, individual services and hope that they will all work together somewhere down the line. OElite Platform offers a cost effective set of small business management tools ... Read more

Answer your customer queries immediately by putting a live chat widget on your website

Pure Chat Website chat, simplified.
Review posted Tue 16 Dec '14

Without a doubt, one of the most frustrating things about dealing with businesses is trying to communicate with them. Whether it is dealing with an automated telephone system where you have to press countless buttons just to reach a human being or simply being kept on hold for ages listening to bad Kenny G musak. It's not an ideal situation. Big business does have the benefit of having plenty of staff to answer queries but, if you are a small organization, you generally aren't afforded that luxury. Pure Chat is a live chat application for iOS and Android that lets ... Read more

Get your complaints dealt with to the betterment of all sides

GripeO A Better Way to Complain
Review posted Tue 4 Mar '14

They say that for every person that physically complains about a service you provide or a product that you sell, there are at least six others that don't. They just tell their friends...who tell their friends...who tell their friends. The fact is, having people complain about your business is not a bad thing. It gives you the opportunity to put things right and to establish a good rapport with customers. GripeO is a free customer support and help desk for web and mobile that makes the complaining procedure easier by changing the way we do it. It aims to work ... Read more

Integrate your IRC feed into a new fully scrollable chat room

Scrollback.io Beautiful text chat for your...
Review posted Sun 27 Oct '13  ·  179 comments

The concept of connecting a chat room to your site is an old one and there are many available without the need to look too hard. Most of them are based on the concept of one on one connections or are geared towards private conversations for small groups. Scrollback is a free, open source chat room application that provides a slightly new type of chat experience by allowing users to integrate their IRC channel with a Scrollback room and then embed it on their website. This allows conversations to flow easily between their IRC and their website visitors.   Scrollback ... Read more

A comprehensive help desk that is free for small business

VivaDesk On-Demand SaaS Help Desk...
Review posted Sun 13 Oct '13  ·  434 comments

We've said plenty of times here at FeedMyApp that one of the major benefits of the app generation has been the opportunity given to small business to run their show using free or very cheap applications. There are plenty of excellent CRM's and project management tools that give the small team a chance to compete with the big guys. But, something you don't see very often is something that can take up a lot of your precious time - namely, the help desk app. VivaDesk offers free and pad versions of their on-demand, web-based help desk and customer support vehicle. ... Read more

Romance lets the app grow fonder

2gether app The app that improves love...
Review posted Sun 28 Jul '13  ·  95 comments

Romance...it's a beautiful thing. It's claimed that this 2gether application was "born to decrease the number of divorces." Well, I'm not so sure about that but it is certainly an app that encourages better communication between partners wherever they may be. The delightfully named 2gether provides an intimate place for lovers to share thoughts, photos, moods and calendars as well as a "Tamagotchi" style in-app plant that the lovers have to nurture and flourish to keep it, as well as your relationship, fresh and alive.   2gether app is an intimate space designed for growing your relationship with your better ... Read more

Social communication for your mobile

SharpFede Communicator the best of both social and...
Review posted Tue 15 Jan '13  ·  11 comments

When it comes right down to it, SharpaFede Communicator is a bit like having a slimmed down social network that's designed specifically for your mobile device. When I say that it's a slimmed down version please don't get me wrong. This java-mobile communication platform uses your regular contacts as well as new ones you make to connect and communicate in broader, more social and more intuitive terms on your mobile phone. The app lets you get social with an intuitive and classy-looking user interface that integrates seemlessly with the app's communicative features like video, voice, chat and instant messaging.   ... Read more

Free video chat and the future of communication

Reflap Always stay connected with...
Review posted Fri 21 Dec '12  ·  178 comments

Back before Facebook hit its tipping point and took over the world it used to be so much fun to get on MSN or Yahoo and chat with your friends all around the world. You could video chat and have conference calls where others could join in and, despite it's limitations, it served its purpose exceptionally well. But when Facebook added chat to its arsenal of goodies it signaled the slow demise of that format and I read recently that Microsoft are shutting down MSN in favor of a revamped Skype setup in 2013. Facebook really hasn't developed the chat ... Read more

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