If your business still relies on handwritten telephone notes for recording new enquiries then the chances are you’re missing out on quite a few opportunities. Add to that the fact that every note needs recording and then most importantly followed up and you can probably begin to see the picture. Read more
If you are a small to medium sized business you will be well aware of the need to be better organized and in control of customer relations, appointment scheduling and reporting. Malinko is a cost efficient business schedule and customer relations management tool for the mobile that let's you solve your organizational problems without having to install any complicated software. If you are struggling with a combination of whiteboards, spreadsheets, a calendar and a few packets of post-it notes to manage your important appointments and customer records now is the time to change. Malinko Job Scheduling & CRM is ... Read more
There's only one word that is important in online trading and that's trust. High Street stores love to advertise that they have been around for years and that you can trust them implicitly but there's not really any retro verification online. One site looks much like any other and most people wouldn't have a clue as to whether it was trustworthy or not. That's why companies like Pay Pal exist. TrustRoll is an ecommerce marketing security tool where you can collect all your trust scores from eBay, Artfire, Etsy and others in one place for your customers to see. ... Read more
When it comes to starting a business it’s hard enough to find the time to get all the ducks in line before it launches let alone after. Throughout all of this activity the one thing you must continue to do is spread the word and market, market, market! Read more
When it comes to marketing and promotion it seems that the old coupon method is still a big favourite with the public. Of course these days you don’t just see them in newspapers and magazines surrounded by dotted lines and the symbol for a pair of scissors, they come at you electronically too. Read more
Any app that helps introduce some organization to a business’s processes has to be a good thing and when it relates to customer service then all the better. Read more
Why is it that sometimes you are the last to know when your email account has been hacked. Your ISP knows, the people that hacked your account know and it seems some Indian guy that keeps calling me up also knows that my computer has been compromised. Lucky for me he's just in the next town as opposed to being in Hyderabad where he sounds like he's calling from. The eponymously titled MyEmailHacked is precisely that. It's a very simple service that tracks and monitors your email account for suspicious activities and let's you know via your phone immediately if ... Read more
If you look at the quality of many Facebook Pages you wonder why they bother sometimes. It's all very well creating your very own page but you're fooling yourself if you think thats the end of the story.not going to get a lot of people returning to see you unless you keep it interesting. Pinpoint Social is a Facebook marketing and promotion design tool for creating contests and giveaways to reward your customers and help you gain more fans. Any business, marketer or designer can now create powerful Facebook Page contests and giveaways with Pinpoint Social - the smart ... Read more
Just think how popular you would become if you remembered all the important events coming up over the next year or so. Firstly, of course, you'd never miss a birthday again. Maybe you you need a reminder on the earliest date you could purchase those tickets for the big festival before they sell out. Or maybe you could use Remind2.me as a business tool and schedule all your customer greetings messages for the major holidays for the year to come. This email reminder tool fulfills all those services and more. Remind2.me is a free email reminder service where you ... Read more
Qidiq is a ruthlessly efficient and seriously fast way of collecting feedback and information from all the groups whose opinions you value the most. In an interesting piece of response marketing they have developed a technique that makes it as much of an effort to delete or ignore an email as it is to answer a simple question. Hence, the response rates are much much higher. Qidiq is a simple mobile and email feedback tool for Android and iPhone that asks a group of people pertinent questions in real time. Respondents answer via email, a web interface, or an ... Read more