Latest Crm and Feedback App Reviews Page 2
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Listen to your users and let them point out your shortcomings
Gee, Facebook is going to be inundated with complaints if people get hold of this feedback app. Not that there is much really wrong with Facebook's layout but they do change it quite often and people do love to complain, don't they? Basically, Wishbox is a tool that allows your visitors to make complaints about your website layout with screenshot annotations so they can vent and point out exactly what they don't like about it. Read more
A thermometer that won't make your eyes water - customer satisfaction
Anything that cuts out those long winded customer satisfaction surveys has to be a good thing. This app aims to make the procedure more acceptable to customers which at the same time should ensure the collection of more accurate response data.In fact it could ensure the collection of a great deal more response data than traditional methods that often requires the poor old customer to spend valuable time answering endless questions and adding unnecessary comments.As the name suggests this app aims to help you gauge whether your customers are feeling warm towards you or if they are at the other end of the scale and ... Read more
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Take Sales to Another Level
If your business still relies on handwritten telephone notes for recording new enquiries then the chances are you’re missing out on quite a few opportunities. Add to that the fact that every note needs recording and then most importantly followed up and you can probably begin to see the picture. Read more
Easy way to discuss new ideas
One of the hardest thing that most businesses have to deal with is the ability to change. Even when you as a boss have made the decision that it's time to change things round a bit sometimes the toughest part is to get your fellow workers to accept that their game plan needs to be updated and the best way to achieve that is to keep them involved in the process too. So how do you get to present new ideas and get people to discuss and make suggestions about them? Your Change Manifesto is a business tool where you ... Read more
Organise Today, Plan for Tomorrow
If you are a small to medium sized business you will be well aware of the need to be better organized and in control of customer relations, appointment scheduling and reporting. Malinko is a cost efficient business schedule and customer relations management tool for the mobile that let's you solve your organizational problems without having to install any complicated software. If you are struggling with a combination of whiteboards, spreadsheets, a calendar and a few packets of post-it notes to manage your important appointments and customer records now is the time to change. Malinko Job Scheduling & CRM is ... Read more
E-Mail Tracking, Analytics and Templating
When it comes to starting a business it’s hard enough to find the time to get all the ducks in line before it launches let alone after. Throughout all of this activity the one thing you must continue to do is spread the word and market, market, market! Read more
Client service, simplified
Any app that helps introduce some organization to a business’s processes has to be a good thing and when it relates to customer service then all the better. Read more
Collecting your customers feedback just became a lot easier
Most businesses are guilty of telling customers the old chestnut “we value your feedback” but in a lot of cases this feedback just ends up in an in-box with no organization or prioritization attached to it. This pot-luck approach to getting voices heard doesn’t do much for the confidence of customers and even less for the reputation of the businesses concerned. Read more
Questions Done Quick
Qidiq is a ruthlessly efficient and seriously fast way of collecting feedback and information from all the groups whose opinions you value the most. In an interesting piece of response marketing they have developed a technique that makes it as much of an effort to delete or ignore an email as it is to answer a simple question. Hence, the response rates are much much higher. Qidiq is a simple mobile and email feedback tool for Android and iPhone that asks a group of people pertinent questions in real time. Respondents answer via email, a web interface, or an ... Read more
The Social Enterprise Platform for Social Goals, Performance Feedback, Employee Recognition
We all know the feeling of dread that often accompanies the days leading up to an annual performance review. Scrabbling around trying to remember just what you’ve achieved throughout the year and then worrying if the boss will have the same opinion as to the relevance of your successes. Read more