Latest Help Desk and Software and Support App Reviews

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A free, fully customizable forum and commentary box for your website

Muut Better community. Better...
Review posted Tue 24 Mar '15

Its a strange thing but the comments box at the bottom of a website page often offers some of the most incisive comments that you can find. I don't know about you but it's often the first thing I look at after perusing a page about a product or service. Sometimes there are a few iffy comments in there but, generally speaking, you can find out tips and recommendations and it's a really good way for developers to find out what their visitors are really thinking. It's also an opportunity to answer queries as well as engaging your community and ... Read more

A simple to use set of small business management tools that can make you more productive

OElite Platform Your technology partner and...
Review posted Mon 22 Dec '14

One of things that has been holding back small business when it comes to having an online presence has been lack of technical knowledge. Many business owners are technically challenged by website builders and CRMs, feel that they just don't have the computer skills to maintain them properly or figure that they are just too damned expensive to justify. If they do attempt to enter the online world they will generally cherry pick cheap, individual services and hope that they will all work together somewhere down the line. OElite Platform offers a cost effective set of small business management tools ... Read more

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Answer your customer queries immediately by putting a live chat widget on your website

Pure Chat Website chat, simplified.
Review posted Tue 16 Dec '14

Without a doubt, one of the most frustrating things about dealing with businesses is trying to communicate with them. Whether it is dealing with an automated telephone system where you have to press countless buttons just to reach a human being or simply being kept on hold for ages listening to bad Kenny G musak. It's not an ideal situation. Big business does have the benefit of having plenty of staff to answer queries but, if you are a small organization, you generally aren't afforded that luxury. Pure Chat is a live chat application for iOS and Android that lets ... Read more

Store, manage, collaborate and have complete control over your digital assets

IntelligenceBank Digital Asset Management. Easily organize, store,...
Review posted Mon 3 Nov '14

Control of your business data used to be reasonably easy in the old days of paper. There was probably a rickety old filing cabinet where all your photos and documents were kept and there was probably one person who knew exactly what was going on. But now that everything is digitalized, the management and organization of your important digital assets has got a lot more complicated - not to mention time consuming.  IntelligenceBank Digital Asset Management. is a flexible, fully customizable and easy-to-use Digital Asset Management (DAM) application for business that is packed with great features. This great looking, cloud-based ... Read more

A powerful CRM where you can cherry-pick the features that you need

Sellsy The best tool to manage your...
Review posted Wed 25 Jun '14

I think we can all agree that there are enough Customer Relationship Management applications (or CRM's for short) out there to fill the Titanic. Some are huge, all-encompassing apps that are mightily powerful and filled with features while some are more modest. Sellsy offers something slightly different than most. While it offers a comprehensive set of tools that include invoicing, time tracking and a helpdesk as well as team and inventory management, Sellsy is a 'Software as a Service' app so you can pick and choose which services you need at any given time. This gives smaller businesses the benefit ... Read more

An online game that is better than the original

BackgammonAce BackgammonAce: Reach the Top...
Review posted Tue 20 May '14

Along with Go and Chess, Backgammon is reckoned to be one of the oldest games in existence. It was originally thought to have been played about 5,000 years ago and seems to have originated in what today we call Iraq - though it was then known as Mesopotamia. Equally, real-time online backgammon play was just as quick off the mark with the first internet backgammon server coming online being established in 1992. However, the online game has come a long way since those days. BackgammonAce is an exciting, fast and free game application for iOS and Android that turns the ... Read more

A small business app to follow your leads

Nectar App Sweet & Simple Lead Tracking
Review posted Thu 8 May '14

Big business has whole departments to follow up on any business leads in order to take them to fruition. They run vast CRM's that are overflowing with features and make sure that they do everything in their power to nurture even the merest hint of a lead and turn it into a business opportunity. That's not so easy if you are a freelancer, an entrepreneur or a small businessperson who might not have the time or the resources to follow things up quite as efficiently. Nectar is an easy-to-use and very manageable lead tracking solution that is designed for those ... Read more

Get your complaints dealt with to the betterment of all sides

GripeO A Better Way to Complain
Review posted Tue 4 Mar '14

They say that for every person that physically complains about a service you provide or a product that you sell, there are at least six others that don't. They just tell their friends...who tell their friends...who tell their friends. The fact is, having people complain about your business is not a bad thing. It gives you the opportunity to put things right and to establish a good rapport with customers. GripeO is a free customer support and help desk for web and mobile that makes the complaining procedure easier by changing the way we do it. It aims to work ... Read more

Forget expensive lawyer fees and create your own legal forms free

LawDeal Create DIY legal documents...
Review posted Sun 16 Feb '14

It has always left me totally flummoxed that it costs such a lot to produce true legal documents. Wills are probably the most perplexing. I've never quite worked out why such a small piece of paper can cost so much and, one has to wonder, is this a fiendish plot by lawyers who are trying to hold on to a nice little cash cow for themselves.  LawDeal is a new and totally free legal document creator that puts a dent into legal fees by letting you create your own legal forms quickly and easily.   Have you ever needed to ... Read more

Monitor all your networked computers from one place and keep your workers honest

Net Orbit Manage Your Entire Business...
Review posted Sun 9 Feb '14

The introduction of the computer systems has been such a boon to business over the last twenty years or so that it's impossible to envisage life without them. But with them comes other problems - especially now that every man and his dog seems to belong to some form of social network. There is always the temptation for them to log into their Facebook or Twitter account, play online games or, God forbid, watch porn sites and waste the time that you are paying them for. So, how can you monitor what they are doing behind their computer screens and ... Read more

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