Any app that helps introduce some organization to a business’s processes has to be a good thing and when it relates to customer service then all the better. Read more
Time is money! Anything that can save your precious time by cutting your workload has got to be a great thing. It you are a Customer Relations Manager you need all the help you can get but generally, in small to mid size businesses, there's only one of you. OneClick is a finance and management tool that helps you to edit, organize and manage sales commission statements with ee and simplicity saving you time and money. OneClick statements by Nirvaha Corporation is an online service that generates reports and statements for sales representatives, management and payroll. Nirvaha has been ... Read more
When you've got something like 30,000 organizations of all shapes and sizes using your customer support services it's clear you are in the upper echelon of online help. Kayak is one of the world's top helpdesk and customer engagement groups and their aim is to help organizations build better customer support and to work better as a team. Kayako is a customer relations management tool filled with powerful business tools to help your business fulfill its passion for customer support and its expert workers will help you create elegant and powerful web applications to do the job and grow ... Read more
This CRM system from Sutisoft Inc. looks to have all the bases covered in respect of marketing, customer, sales and analytics management. Read more
Billingboss.com from Sage is a free quote, invoice and payment application for freelancers and small businesses that has all the functions you’d expect to see in a very smart and user friendly layout. Read more
This addition to the Sutisoft stable of business apps is as the name suggests all about talking to each other. And whilst it could be used for all manner of two-way discussion purposes its most obvious use is as a customer support helpdesk. Read more
Oh I gettit. Degree 3...to give someone the third degree...social Q&A for your site. It took me a while. There are quite a few feedback tools for websites around. Some of them gather their data with almost subliminal ease while some just go for the jugular. Degree 3 is of the latter persuasion and it's main claim to fame is that it gives your users the easiest way to ask questions and share what they know about your site or product! According to research, most users are more inclined to respond to a simple and direct question and answer ... Read more
If you run a church, charity or non-profit organization and receive donations from a variety of sources then this is the site for you. Read more
Dear Friends, Read more
Perhaps the name of this app should have the prefix “huge” attached to it as that’s what immediately springs to mind at first glance. A vast number of functions covering almost everything you’ll ever need to run your business from anywhere in the world although I couldn’t find anywhere where it said it makes the coffee. Read more