Latest Customer Support App Reviews

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Get your complaints dealt with to the betterment of all sides

GripeO A Better Way to Complain
Review posted Tue 4 Mar '14

They say that for every person that physically complains about a service you provide or a product that you sell, there are at least six others that don't. They just tell their friends...who tell their friends...who tell their friends. The fact is, having people complain about your business is not a bad thing. It gives you the opportunity to put things right and to establish a good rapport with customers. GripeO is a free customer support and help desk for web and mobile that makes the complaining procedure easier by changing the way we do it. It aims to work ... Read more

A comprehensive help desk that is free for small business

VivaDesk On-Demand SaaS Help Desk...
Review posted Sun 13 Oct '13  ·  434 comments

We've said plenty of times here at FeedMyApp that one of the major benefits of the app generation has been the opportunity given to small business to run their show using free or very cheap applications. There are plenty of excellent CRM's and project management tools that give the small team a chance to compete with the big guys. But, something you don't see very often is something that can take up a lot of your precious time - namely, the help desk app. VivaDesk offers free and pad versions of their on-demand, web-based help desk and customer support vehicle. ... Read more



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A 'Made for Mobile' survey and quiz app for great CRM

Survey Anyplace Mobile Feedback made Easy
Review posted Wed 3 Oct '12  ·  79 comments

I guess the biggest difference between this new online survey application and other recently reviewed apps like TabletView and Pinnion is that Survey Anyplace has been developed specifically for mobiles. This iOS and Android app is a simple way for anyone to create eye-catching surveys and quizzes, wrap them in their own brand colors, add a logo and multimedia elements and get customer feedback to provide a better service and better profits. At under thirty dollars a month for the most popular plan Survey Anytime may be a cost effective way of providing better customer service management for your business. ... Read more

Customer Support Apps

Clixifix

Submitted Tue 22 Apr '14
Customer care, simplified: Defect and repair...

Who Uses This Software? House builder or Commercial Projects Contractors that require a secure collaborative platform to manage their reported Defects and Repairs. This... Read more

Bornevia

Submitted Thu 20 Mar '14
Customer Service Problems Solved

Bornevia is a web-based helpdesk & ticket management software that is user-friendly, affordable, and best-suited for use at online business of any sizes. Users can connect... Read more

Customericare

Submitted Mon 3 Feb '14
Listen to your customers' voice

Customericare is a user friendly live video chat plugin for e-commerce websites. It helps you take your online customer service to the next level by offering real-time assistance... Read more

Mail Them

Submitted Mon 20 Jan '14
The easiest way to keep your users posted.

If you’ve got a product or service that’s great, you need to let your users know you care. Do you welcome them when they sign up? How about letting them know you appreciate it... Read more

Conversocial

Submitted Wed 8 Jan '14  ·  87 comments
Powering Enterprise Social Customer Service

Full-Service Solution The Conversocial platform is part of an integrated solution that comprises strategic consulting, technology implementation and comprehensive... Read more

getReply

Submitted Thu 2 Jan '14
Easiest customer support software

getReply is a one of a kind customer support software. getReply costs only 3¢ per reply and provides you with unlimited agents, unlimited contacts and unlimited features. Setup... Read more