Latest Customer Support App Reviews

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A free, fully customizable forum and commentary box for your website

Muut Better community. Better...
Review posted Tue 24 Mar '15

Its a strange thing but the comments box at the bottom of a website page often offers some of the most incisive comments that you can find. I don't know about you but it's often the first thing I look at after perusing a page about a product or service. Sometimes there are a few iffy comments in there but, generally speaking, you can find out tips and recommendations and it's a really good way for developers to find out what their visitors are really thinking. It's also an opportunity to answer queries as well as engaging your community and ... Read more

A simple to use set of small business management tools that can make you more productive

OElite Platform Your technology partner and...
Review posted Mon 22 Dec '14

One of things that has been holding back small business when it comes to having an online presence has been lack of technical knowledge. Many business owners are technically challenged by website builders and CRMs, feel that they just don't have the computer skills to maintain them properly or figure that they are just too damned expensive to justify. If they do attempt to enter the online world they will generally cherry pick cheap, individual services and hope that they will all work together somewhere down the line. OElite Platform offers a cost effective set of small business management tools ... Read more



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Get your complaints dealt with to the betterment of all sides

GripeO A Better Way to Complain
Review posted Tue 4 Mar '14

They say that for every person that physically complains about a service you provide or a product that you sell, there are at least six others that don't. They just tell their friends...who tell their friends...who tell their friends. The fact is, having people complain about your business is not a bad thing. It gives you the opportunity to put things right and to establish a good rapport with customers. GripeO is a free customer support and help desk for web and mobile that makes the complaining procedure easier by changing the way we do it. It aims to work ... Read more

A comprehensive help desk that is free for small business

VivaDesk On-Demand SaaS Help Desk...
Review posted Sun 13 Oct '13  ·  434 comments

We've said plenty of times here at FeedMyApp that one of the major benefits of the app generation has been the opportunity given to small business to run their show using free or very cheap applications. There are plenty of excellent CRM's and project management tools that give the small team a chance to compete with the big guys. But, something you don't see very often is something that can take up a lot of your precious time - namely, the help desk app. VivaDesk offers free and pad versions of their on-demand, web-based help desk and customer support vehicle. ... Read more

A 'Made for Mobile' survey and quiz app for great CRM

Survey Anyplace Mobile Feedback made Easy
Review posted Wed 3 Oct '12  ·  79 comments

I guess the biggest difference between this new online survey application and other recently reviewed apps like TabletView and Pinnion is that Survey Anyplace has been developed specifically for mobiles. This iOS and Android app is a simple way for anyone to create eye-catching surveys and quizzes, wrap them in their own brand colors, add a logo and multimedia elements and get customer feedback to provide a better service and better profits. At under thirty dollars a month for the most popular plan Survey Anytime may be a cost effective way of providing better customer service management for your business. ... Read more

Customer Support Apps

Comnio

Submitted Tue 14 Apr '15
Your 24/7 customer service concierge.

Comnio is a web and mobile application that helps consumers everywhere share and resolve customer service issues about any business or service provider—easily, effectively,... Read more

Spridz.com

Submitted Tue 7 Apr '15
Real time customer feedback and analytics

Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today. Spridz is software for customer surveys,... Read more

Helppier

Submitted Tue 7 Apr '15
Create step-by-step helps and tutorials for your...

Helppier is an online software service that allows you to create helps and tutorials for your site or web application, without leaving it, in a short time (few minutes) using a... Read more

Yourbrowser.is

Submitted Tue 31 Mar '15
Check your customer's browsing environment in...

No more asking your customers about their browser version! Use this little tool to send them a link and receive a full report the moment they click on it. Recognizing browser... Read more

Feedback Lite

Submitted Sun 22 Mar '15
Survey your website visitors

If you're looking to survey your website visitors, look no further than Feedback Lite. With Feedback Lite you can customize multiple survey templates, add contact us widgets to... Read more

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