We all know the feeling of dread that often accompanies the days leading up to an annual performance review. Scrabbling around trying to remember just what you’ve achieved throughout the year and then worrying if the boss will have the same opinion as to the relevance of your successes. Read more
No, it's not the official Tottenham Hotspur too I'm afraid though it does work with the speed and efficiently of a rampaging Gareth Bale. While theres no shortage of classic designers out there there is certainly a dirth of good design tools to help you apply them on the web. Spur is a design and feedback share tool that's not only fun and simple to use but also manages to do a bit of analysis on your website too. Spur is designed to critique a web design to optimize it to see what works and what doesn't. Just feed ... Read more
Qidiq is a ruthlessly efficient and seriously fast way of collecting feedback and information from all the groups whose opinions you value the most. In an interesting piece of response marketing they have developed a technique that makes it as much of an effort to delete or ignore an email as it is to answer a simple question. Hence, the response rates are much much higher. Qidiq is a simple mobile and email feedback tool for Android and iPhone that asks a group of people pertinent questions in real time. Respondents answer via email, a web interface, or an ... Read more
Most businesses are guilty of telling customers the old chestnut “we value your feedback” but in a lot of cases this feedback just ends up in an in-box with no organization or prioritization attached to it. This pot-luck approach to getting voices heard doesn’t do much for the confidence of customers and even less for the reputation of the businesses concerned. Read more
One of the hardest thing that most businesses have to deal with is the ability to change. Even when you as a boss have made the decision that it's time to change things round a bit sometimes the toughest part is to get your fellow workers to accept that their game plan needs to be updated and the best way to achieve that is to keep them involved in the process too. So how do you get to present new ideas and get people to discuss and make suggestions about them? Your Change Manifesto is a business tool where you ... Read more
Feedback! It's the thing that all companies crave but one of the toughest things to gather. Have you tried asking someone for their email address lately? Testimonial Monkey is a business feedback tool that does a lot of the hard work for you and can help to turn your website browser into a haven of customers willing to pay. Their customer feedback surveys are conducted with professionalism and only take a few minutes to complete. This encouragies excellent compliance and a fast turnaround in results and data for you. Testimonial Monkey is fast and simple to use and enables ... Read more
You can hire any number of business analysts to give you feedback on your company's performance and suggest new marketing ideas. It does tend to cost a small fortune though and if you are a small business that can be a little cost prohibitive. Similarly you could be just after a few simple pointers on how to improve your business and make more money. That's where Inquirly comes in.Inquirly helps you get actionable feedback from your customers without complex forms or long surveys. They dont believe that bulky surveys or annual reports. They are doing for surveys what Tumblr did ... Read more
Oh I gettit. Degree 3...to give someone the third degree...social Q&A for your site. It took me a while. There are quite a few feedback tools for websites around. Some of them gather their data with almost subliminal ease while some just go for the jugular. Degree 3 is of the latter persuasion and it's main claim to fame is that it gives your users the easiest way to ask questions and share what they know about your site or product! According to research, most users are more inclined to respond to a simple and direct question and answer ... Read more
There are a lot of website analysis tools around and most have hidden data gathering mechanisms to work out where you are going right and wrong. But sometimes the best thing to do when you are trying to get feedback from your customers is to ask them. Naventa is a domain feedback tool that literally puts a big button or text link on your website page that says HOW CAN WE IMPROVE? You can't get much simpler than that. Naventa encourages more users to become promoters of the website by asking them what they want from the site. This ... Read more
Anything that cuts out those long winded customer satisfaction surveys has to be a good thing. This app aims to make the procedure more acceptable to customers which at the same time should ensure the collection of more accurate response data.In fact it could ensure the collection of a great deal more response data than traditional methods that often requires the poor old customer to spend valuable time answering endless questions and adding unnecessary comments.As the name suggests this app aims to help you gauge whether your customers are feeling warm towards you or if they are at the other end of the scale and ... Read more