I'm convinced that when people realize the benefits of using the QR code concept, this 'barcode for ideas' will take over the world. Tag-Check is yet another innovative use of the QR code that functions as immediate feedback for pretty well anything you want an opinion on. In Tag-Check's case, it's a free performance feedback application that gives you an immediate response to a simple question to do with your business or event. Whether the response is from your co-workers about the meeting they just attended or customers attending a free tasting of your latest wine, Tag-Check lets them give ... Read more
There are several different reasons why it is wise to add some sort of a site map or on-page guidance for your website. On the one hand, of course, there is the simple answer that visitors want to find what they are looking for easily and not to give them any reason to give up in frustration and go elsewhere. This streamlining of your information is the sort of thing that turns trial customers into paying customers. But there's also the matter of your call-center costs and customer support to take into consideration. Improving the traffic flow through your site ... Read more
InteractEasy is an application to provide feedback and support from your website via a simple add-on VoIP widget to put you instantly in touch with customers needing help. No need for back and forth emailing or messaging - now its easy to solve problems in real time audio chat using VoIP saving you time and money. InteractEasy is a fast and easy way to solve problems. If you are a small business you might even find that it's completely free, too. InteractEasy is an add-on for your website similar to the recently reviewed Chatwing that lets your visitors have ... Read more
So, you've designed your website and are ready to go live and you think that its looking pretty good - but how do you know if it's what your viewers want? If it were a movie it would be put in front of various focus groups to get feedback on whether it looks and works well. Tesdor takes the place of the focus group by offering any number of tests on your website to give you the amount of feedback that you think you need. Tesdor is a safe and secure web design research and review application that's used ... Read more
It's all very well to create your concept - whether it be a piece of art, a website or even a piece of music you've written - but how do you know if it's any good or if it's even sellable. Maybe with the right word in your ear it could be tweaked or improved. You could ask your partner,family or friends but would they be subjective enough to really help? Probably not. Peerdea is a social feedback app that is designed for artistic people to get critical appraisal on their minor masterpiece by their peers. That is, other artisans ... Read more
Gee, Facebook is going to be inundated with complaints if people get hold of this feedback app. Not that there is much really wrong with Facebook's layout but they do change it quite often and people do love to complain, don't they? Basically, Wishbox is a tool that allows your visitors to make complaints about your website layout with screenshot annotations so they can vent and point out exactly what they don't like about it. Read more
Anything that cuts out those long winded customer satisfaction surveys has to be a good thing. This app aims to make the procedure more acceptable to customers which at the same time should ensure the collection of more accurate response data.In fact it could ensure the collection of a great deal more response data than traditional methods that often requires the poor old customer to spend valuable time answering endless questions and adding unnecessary comments.As the name suggests this app aims to help you gauge whether your customers are feeling warm towards you or if they are at the other end of the scale and ... Read more
One of the hardest thing that most businesses have to deal with is the ability to change. Even when you as a boss have made the decision that it's time to change things round a bit sometimes the toughest part is to get your fellow workers to accept that their game plan needs to be updated and the best way to achieve that is to keep them involved in the process too. So how do you get to present new ideas and get people to discuss and make suggestions about them? Your Change Manifesto is a business tool where you ... Read more
Most businesses are guilty of telling customers the old chestnut “we value your feedback” but in a lot of cases this feedback just ends up in an in-box with no organization or prioritization attached to it. This pot-luck approach to getting voices heard doesn’t do much for the confidence of customers and even less for the reputation of the businesses concerned. Read more
Qidiq is a ruthlessly efficient and seriously fast way of collecting feedback and information from all the groups whose opinions you value the most. In an interesting piece of response marketing they have developed a technique that makes it as much of an effort to delete or ignore an email as it is to answer a simple question. Hence, the response rates are much much higher. Qidiq is a simple mobile and email feedback tool for Android and iPhone that asks a group of people pertinent questions in real time. Respondents answer via email, a web interface, or an ... Read more