Latest Help Desk App Reviews

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A simple to use set of small business management tools that can make you more productive

OElite Platform Your technology partner and...
Review posted Mon 22 Dec '14

One of things that has been holding back small business when it comes to having an online presence has been lack of technical knowledge. Many business owners are technically challenged by website builders and CRMs, feel that they just don't have the computer skills to maintain them properly or figure that they are just too damned expensive to justify. If they do attempt to enter the online world they will generally cherry pick cheap, individual services and hope that they will all work together somewhere down the line. OElite Platform offers a cost effective set of small business management tools ... Read more

A powerful CRM where you can cherry-pick the features that you need

Sellsy The best tool to manage your...
Review posted Wed 25 Jun '14

I think we can all agree that there are enough Customer Relationship Management applications (or CRM's for short) out there to fill the Titanic. Some are huge, all-encompassing apps that are mightily powerful and filled with features while some are more modest. Sellsy offers something slightly different than most. While it offers a comprehensive set of tools that include invoicing, time tracking and a helpdesk as well as team and inventory management, Sellsy is a 'Software as a Service' app so you can pick and choose which services you need at any given time. This gives smaller businesses the benefit ... Read more

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Get your complaints dealt with to the betterment of all sides

GripeO A Better Way to Complain
Review posted Tue 4 Mar '14

They say that for every person that physically complains about a service you provide or a product that you sell, there are at least six others that don't. They just tell their friends...who tell their friends...who tell their friends. The fact is, having people complain about your business is not a bad thing. It gives you the opportunity to put things right and to establish a good rapport with customers. GripeO is a free customer support and help desk for web and mobile that makes the complaining procedure easier by changing the way we do it. It aims to work ... Read more

A comprehensive help desk that is free for small business

VivaDesk On-Demand SaaS Help Desk...
Review posted Sun 13 Oct '13

We've said plenty of times here at FeedMyApp that one of the major benefits of the app generation has been the opportunity given to small business to run their show using free or very cheap applications. There are plenty of excellent CRM's and project management tools that give the small team a chance to compete with the big guys. But, something you don't see very often is something that can take up a lot of your precious time - namely, the help desk app. VivaDesk offers free and pad versions of their on-demand, web-based help desk and customer support vehicle. ... Read more

Get great customer feedback and new ideas for your business

Heeduser Community Powered Customer...
Review posted Wed 12 Jun '13

You'll find that the bigger organizations can afford to hire specific professionals to handle the concerns of their customers and to make sure that their business run smoothly but that's not such a viable prospect for smaller companies who run on a very tight budget. However, an app like Heeduser helps you realize that no matter how small your business is, it is still possible to get good feedback.  With a little bit of guile and crowd sourcing you can go that extra step with this free community feedback application and give your online visitors even better customer service and ... Read more

The future of project management is to socialize it

Communifire Enterprise Social...
Review posted Thu 14 Mar '13

More and more businesses these days are adopting the idea of an internal business social collaboration network to aide communication in the workplace. For a start, most people are pretty familiar with the social network concept and use it on a regular basis so the learning factor is minimal. But secondly, it allows your workers to communicate in individual teams as well as across the whole business and negates the need for endless emails and time spent in meetings. Communifire is a new enterprise social collaboration application that makes for superb real-time communication between your staff while still retaining control ... Read more

A web-based helpdesk for multiple companies thats much cheaper than Kayako

Vision Helpdesk Next Generation Helpdesk
Review posted Fri 30 Nov '12

Up until now it's been Kayako and Cerberus that have ruled the roost when it comes to the web-based help desk. But gradually, Vision Helpdesk has been eroding on their lead with innovative programs to improve end-user support and, being a significantly cheaper option, Vision is now a very viable alternative. The most significant of their innovations now leaves Vision as the only web-based helpdesk software that allows you to manage support for multiple companies in the one convenient place.   Vision Helpdesk offers the only web-based true satellite helpdesk software on the market that allows you to manage your ... Read more

Help Desk Apps


Submitted Sat 30 May '15

Introduction Of course you never want to think about that time where your safety or even life may be in danger but being prepared can actually save your life. The yourHelp app... Read more

Today Timesheet

Submitted Tue 7 Apr '15
The best online web based timesheet

The best web based online timesheet. Today Timesheet suite is an integrated suite for time record, time tracking and time billing software. The Today Timesheet suite of products... Read more


Submitted Tue 7 Apr '15
Create step-by-step helps and tutorials for your...

Helppier is an online software service that allows you to create helps and tutorials for your site or web application, without leaving it, in a short time (few minutes) using a... Read more

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