Up until now it's been Kayako and Cerberus that have ruled the roost when it comes to the web-based help desk. But gradually, Vision Helpdesk has been eroding on their lead with innovative programs to improve end-user support and, being a significantly cheaper option, Vision is now a very viable alternative. The most significant of their innovations now leaves Vision as the only web-based helpdesk software that allows you to manage support for multiple companies in the one convenient place. Vision Helpdesk offers the only web-based true satellite helpdesk software on the market that allows you to manage your ... Read more
InteractEasy is an application to provide feedback and support from your website via a simple add-on VoIP widget to put you instantly in touch with customers needing help. No need for back and forth emailing or messaging - now its easy to solve problems in real time audio chat using VoIP saving you time and money. InteractEasy is a fast and easy way to solve problems. If you are a small business you might even find that it's completely free, too. InteractEasy is an add-on for your website similar to the recently reviewed Chatwing that lets your visitors have ... Read more
It is said that many businesses spend up to 80% of their time collecting and analyzing data and creating reports. While this is an admirable trait as it's essential to know what your customers want and how well your business is running, 80% is a ridiculous amount of time to spend on it when that time could be used making business decisions rather than overanalyzing them. Cyfe is a web-based business and analytical set of tools that helps you bring all your business metrics into one single location. What impact can an 80% loss in performance have on your ... Read more
Jitbit for iPhone - a free iOS app for helpdesk platform. Technical support staff will now be able to access important customer information at any time and from any location. The... Read more
Download full programs for free, shareware and demo programs for Windows, Mac, Mobile devices, Linux, Drivers,Symbian,Android, Browsers and more free apps - Free software and... Read more
Help desk software solution for webmasters, web designers, or end-users. Use the Ticket Support Script on clients' websites and modify the source files. The nice and user-friendly... Read more
1. Creating valuable relationships between Businesses and Customers 2. Cultivate genuine customer conversations for ideation, Q & A, bug tracking, and overall health of the... Read more
Easy - this word reflects our feelings about how it should be to start talking with site visitors. P3chat live chat widget for online customers support could be added on your site... Read more