Book'd View website

Online appointment bookings to cut workload and improve conversion

Developer description

Individuals and businesses can easily setup an online booking site and begin accepting online ... More

Editor's review

Published 10 Dec 2011

I’ve seen a few good booking apps around and this one is certainly up there in terms of look and ease of use. If you run a service business such as a hair salon, photographic studio or equipment rental shop then Book’d will enable you to create a website styled to your choice and start taking online bookings, and better still online payments, in minutes. As you would expect with a system like this it not only makes it easy for your customers to book, and with that a reduction in the time you spend on the telephone, it also brings a high level of organization to the party.

By setting up a website you can list your services and prices and also set out some important terms and conditions like your cancellation policy. Customers can then book appointments with a simple click on the calendar at a time that suits them. Multiple services can be booked and a choice of ˈpay onlineˈ or ˈat time of appointmentˈ can be selected.

The information entered creates a work schedule for you and you can view the daily agendas of all staff either individually or side by side on any chosen day. The agenda also helpfully adds a note to each appointment showing if it has been paid for. For any unpaid ones the system can quickly generate an invoice for settlement.

With prices starting at just $19 a month for solo situations your money also gets you a decent CRM tool. Here you can keep all of your customers contact details and see any upcoming bookings as well as recent transaction history.

Your customers can also get in on the act and log in to view their upcoming bookings. The page also gives them another opportunity to pay online so if the booking function didn’t persuade them to part with their cash you might strike lucky here.

Conclusion

I like both the look of this one and the fact that it will allow you to ditch some out-dated processes. You can now finally get rid of the heavy desk diary and the need to pin printed work schedules to the staff noticeboard. What’s more the telephone might be a bit quieter too.

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