Bpm’online is a world-class producer of process-based cloud software for sales, marketing and customer service management. Bpm’online products include a set of out-of-the-box processes to manage the customer journey end to end - from lead capturing to sales, and to ongoing account maintenance. The cutting-edge technology enables to bridge the gap between marketing, sales and customer service, allowing companies to efficiently manage every step of customer relationships.
The system has a look and feel similar to modern social networks – it is free from redundant information and keeps users focused on their work. It allows sharing the same user experience no matter what device you use. By merging customer relationship management (CRM) features and business process management (BPM) capabilities companies can benefit from filling the gap between data storage and its actual usage. BPM engine, the core of bpm’online platform, allows designing, monitoring and optimizing business processes on-the-fly. Smart customization tools enable users modify application without coding. The solution can be delivered in both - the cloud or on-premises, depending on companies’ policies and security requirements.
Bpm’online has been a winner of multiple industry prestigious awards, including: CRM Market Leader, CRM Watchlist, TOP 15 CRM and Tech ROI Award, among others.
Last updated 24 Jan 2015