ContactMetrics View website

Streamline your customer contact with better information about them

Developer description

ContactMetrics lets you customize your own contact form using a drag and drop builder and embed ... More

Editor's review Page 1 of 2

Published 21 Nov 2013

If you run a business that relies on close contact with your customers it can be frustrating and time consuming to start every conversation that you have with them from scratch. ContactMetrics gives you advance knowledge of the customer's particular circumstances when they contact you - leading to a much smoother business transition and a better understanding of their enquiry. This analytical form building application lets you create and collect contact and customer information, using simple drag and drop technology, so you can receive a detailed analysis of things like location, operating system and pages viewed so that you can be one step ahead of the game.
ContactMetrics is a 'software-as-a-service' business application that is ideal for any business that relies on online inbound marketing or engages in online customer support. It lets you create and customize a good looking contact form and embed it easily in your website in minutes. This simple to use set of tools uses familiar drag and drop 'form builder' technology to create submission forms of all kinds. These forms will then also give you a detailed analytics report about a sender whenever they submit a query. You can find out their location, how they found your site, what specific pages on your site they viewed and their browsing history as well as a whole lot more. The concept here is to help better understand our customers' needs, solve their problems and, of course, to help to close sales. ContactMetrics helps to anticipate problems...