Give your users the easiest way to ask questions and share what they know about your site or ... More
Give your users the easiest way to ask questions and share what they know about your site or product!
Users are twice as likely to use Q&A as opposed to forums or comments to get answers.
Delight your visitors and improve retention rates for your site.
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Last updated 21 Sep 2011
Published 21 Sep 2011
Oh I gettit. Degree 3...to give someone the third degree...social Q&A for your site. It took me a while. There are quite a few feedback tools for websites around. Some of them gather their data with almost subliminal ease while some just go for the jugular. Degree 3 is of the latter persuasion and it's main claim to fame is that it gives your users the easiest way to ask questions and share what they know about your site or product!
According to research, most users are more inclined to respond to a simple and direct question and answer format than in forums or asking them to 'comment' about your website or product. Over 70% of searchers who don't find their answers right away on a site go right back to search. Even on sites that people regularly visit, less than 15% bother to ask their questions in the comments or forums† To retain those visitors, Degree 3 invites them to ask questions and help them find and share answers. Whether you provide content, a product, or services, you benefit when your visitors are informed. Direct feedback for your site increases and you can react and change it accordingly. It's all about keeping your customers satisfied, I guess, and if changing it to suit their needs is what keeps em coming back...why not?
Web analysis is big business these days. There are so many sites out there pleading fr your business...