GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics. The reports provide an in-depth view on how people feel and why they experience such emotions towards the company, its products or services. The unique algorithm behind the technology provides a unique KPI called the Emoscore® included in the report; it will guide companies to take strategic decisions (marketing, communication, technical and/or managerial) in order to improve their relationships with their stakeholders. GetSmily's technology is available in 14 languages in SaaS and includes a FREE version.
Last updated 1 Jan 2015