GripeO View website

Get your complaints dealt with to the betterment of all sides

Developer description

Customer Service frustration is at an all-time high. We’re going to change that.

GripeO is a ... More

Editor's review Page 1 of 3

Published 4 Mar 2014

They say that for every person that physically complains about a service you provide or a product that you sell, there are at least six others that don't. They just tell their friends...who tell their friends...who tell their friends. The fact is, having people complain about your business is not a bad thing. It gives you the opportunity to put things right and to establish a good rapport with customers. GripeO is a free customer support and help desk for web and mobile that makes the complaining procedure easier by changing the way we do it. It aims to work with both customer and business to resolve a problem by offering a simple 'no frills' presentation of the facts, after which GripeO will work to make both sides happy with the outcome.
 
Customer service frustration is at an all-time high and GripeO is aiming to change that situation - to the benefit of all parties - by improving the way we complain. It offers a new, simple and convenient way to submit your gripes for any product or service directly from your PC or mobile device. It increases the visibility of your complaint and motivates businesses to resolve your issue themselves as well as giving you other resolution options if they don't. GripeO came into being after an expensive steak knife snapped in half after just 3 months of use and the process of getting it replaced highlighted a glaring consumer problem. It’s easy to blame the...