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Get your complaints dealt with to the betterment of all sides

Editor's review Page 2 of 3

Published 4 Mar 2014

[cont'd] manufacturer alone but there is always three sides to every story and sometimes, it’s the way that you complain that becomes the problem. Complaint management is something that is often difficult for business to comprehend too and, in order for any complaint orientated system to work, it needs a bit of give and take from both consumers and businesses. Part of GripeO's mission is to benefit both sides. The fact is, gripes aren't bad - they are incredibly powerful opportunities to forge brand loyalty. The GripeO website and mobile application consolidates and streamlines complaint submission into one fast and easy experience. They help to ensure that your complaint is addressed by the right person and work directly with business to make it right. Some businesses are already GripeO partners while others will be contacted and given easy access to your issue as well as the tools to address the issue quickly and effectively. When a business responds to a complaint, you will receive an email letting you know. If you're using the GripeO mobile app, you'll have a badge on your app icon that you can check on every now and then.
GripeO offers a new way of getting your complaint across without your having to wipe away blood, sweat and tears to achieve it. The truth is, complaining increases the visibility of a problem and gives a unique opportunity for business to step up and put it right and forge new loyalties and...