Heeduser is a community powered customer as well as visitor engagement platform designed for ... More
Heeduser is a community powered customer as well as visitor engagement platform designed for small and medium size companies to reduce customer attrition, increase conversion rates, build visitor and customer engagement, acquire more customers, drive product innovation and improve customer satisfaction and loyalty.
Last updated 10 Jun 2013
Published 12 Jun 2013
You'll find that the bigger organizations can afford to hire specific professionals to handle the concerns of their customers and to make sure that their business run smoothly but that's not such a viable prospect for smaller companies who run on a very tight budget. However, an app like Heeduser helps you realize that no matter how small your business is, it is still possible to get good feedback. With a little bit of guile and crowd sourcing you can go that extra step with this free community feedback application and give your online visitors even better customer service and improve their loyalty to your product, brand or event.
Heeduser is an easy to use community powered customer and visitor engagement platform that is specifically designed for small and medium size companies. The aim is to reduce customer attrition, increase conversion rates, build visitor and customer engagement, acquire more customers, drive product innovation and improve customer satisfaction and loyalty. You can join for free and create an online community for your online customers and engage your audience to drive your growth. The app helps you collect feedback and offer instant help to your customers and visitors. Let your users and visitors post ideas, bugs, complements and questions and search existing feedbacks by various criteria including, category, status, priority and assignee. Then you can easily manage the feedback you get write replies to your messages, set up an action status to address the problem, add the products...