Published 18 Jul 2018
[cont'd] analyse and understand natural language and react accordingly.
So, what does this all mean? Well, the app's visual editor facilitates the configuration of the chatbot through the design of conversational paths. Using a predefined block palette, users can send text messages, quick replies, call-to-action buttons and files with simplicity and ease. It speeds up the process of designing the chatbot's dialog flow, so that everything is configurable from the user interface. This gives companies a better understanding of how its bot works. It keeps track of conversations with customers and optimizes the experience as it goes. The NLP incorporates AI (artificial intelligence) and deals with the interactions between computers and human languages - in particular how to program computers to process and analyze large amounts of data and respond more naturally to individual requests for information. Basically, you feel as if you are talking to - and getting replies from - a real person.
With the broadcast feature, you can target and engage your audience with the latest information by sending out regular notifications to keep your customers informed of all your latest changes, deals and special offers. The app allows you to manage the persistent menu on Messenger while having easy access to the main features of the chatbot. As I mentioned earlier, Hexabot.io offers all the basic features for you to build amazing chatbots but they also offer custom feature development on demand for medium and large companies for integration with third party systems. Just get in...