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An SOS lifeline for our elderly relatives at the touch of a button

Developer description

'My SOS Family' is your trusted emergency support network of family, friends, neighbours and ... More

Editor's review

Published 16 Jan 2019

No matter where we are in the world, it's safe to say that care for the elderly is a major problem that is beginning to reach danger point. In the US, for example, there will be over 72 million people aged 65 or over by 2030. In Australia there are over 100,000 elderly citizens who are waiting for home care packages to be provided. In the UK it's said that 97% of older people dread the thought of moving into an age care facility. The bottom line here is that our populations are growing older and Governments (and concerned families) are having great difficulty in finding the money to fund age care for our elderly citizens. As a consequence, more and more of them are staying in their homes with only their grown-up children available to provide assistance.

Unfortunately, many of us can't offer our loved ones the round the clock care that they need because we have busy lives of our own. We work far more than we ever have with families of our own to look after. It's not easy to be there when they need us and the idea of a daily visit is a tough ask for many. Most of the time everything will be fine but you never know when something could go wrong and they need help. That's where 21st century technology steps in to help. There have been a number of personal alert and emergency apps that have been designed to provide immediate assistance if our elders are in trouble and we think we've found a particularly good one in My SOS Family.

This new personal alert and emergency app for iOS and Android ties together a support network of family, friends, neighbours and colleagues and becomes an SOS lifeline connection no matter where you are in the world. If something goes wrong, the app will alert and alert contacts via SMS, automated phone call or email - via any and every type of phone - and give them all the vital information required including their location.My SOS Family is a simple to use and easy to trigger app for both iPhone and Android with lots of smart and excellent features to help keep our elderly safe. Users in trouble can just press the onscreen red button and SOS Alerts will be sent out immediately to an unlimited number of SOS contacts via SMS, Phone call and email together with Google Map link of the user’s location. To make things even easier, Siri users can simply say "Hey Siri send a message using My SOS Family app" followed by the message that they want to send.

The number of SOS contacts is unlimited, they can be in any country and there's no limit to the number of alerts that can be sent out. However, once one of the SOS contacts takes responsibility by replying to the SMS alert or phone call, all the other contacts will be sent messages telling them that the situation is under control and being dealt with by the first responder. That way, no-one will be duplicating duties. If someone picks up an alert later on, they will also pick up an update of who took responsibility so they know that things are being dealt with. 

My SOS Family is an excellent app that will give both you and your elderly relatives peace of mind as they will only ever be a click away from a helper if anything goes wrong. It really is an all-encompassing app that offers a simple solution to a difficult problem. The 'trigger' word or phrase can be activated both digitally or by voice command (great for those with impaired sight.) and there's even a timer feature with a 24 hour countdown clock. If the user is about to attempt something that could be considered dangerous they can hit the time button and will then have to check in again after the job is completed. If they fail to cancel the alert, an alert will be sent out. The App also gives you access to the Smart Speaker (Amazon Alexa Skill or Google Home App) also called 'My SOS Family..'

My SOS Family gives reassurance for family members while giving the elderly the confidence to get on with their lives independently but knowing that there's someone there if they get into problems. Different pricing plans are available and they start at a very reasonable £2.83 per month if you sign up for a year. The app is available now for both Android and iOS at the relevant App Store. 

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