Nudgespot Messenger View website

The next generation of customer support and website communication

Developer description

Nudgespot is a messaging platform that lets you acquire customers and engage them via in-app ... More

Editor's review Page 1 of 3

Published 9 Mar 2016

One of the great things about bricks and mortar retail is the communication and rapport that can be built up between a store and its customers. A few simple words here and there can be the difference between a one-off shopping experience and a regular customer who comes back again and again. This is one aspect of online shopping that tends to get lost. There are so many alternative sites out there delivering similar products and services that customer loyalty is a tricky one to maintain. So, it's nice to see an app coming out that encourages customer interaction and makes the visitor seem important rather than just an anonymous shopper making a single purchase.

Nudgespot Messenger is a business marketing app that wants to change the way that business talks to its customers by providing in-app messaging to encourage greater customer communication. It's aim is to better engage regular customers as well as to acquire new business through instant messaging, email and push notification. The result is better customer support, smarter marketing and closer ties between you and your website visitors.

The platform has a powerful multi-channel marketing automation core plus a real-time messenger that lets you track user activity and behavior and triggers messages using the channels that work best for you. You can broadcast welcoming messages to every user who arrives on your site or customize a specific messages based on your company's outbound campaigns. Nudgespot is different to similar productivity apps because it...