Provide Support Live Chat and Real Time Monitoring software
Empower your customer support services with Live Chat software
In a modern world of business competition and high requirements to customer support service quality Live Chat software came on the scene to become an integral part of your website. Having Live Help option on the website became a must today as an online Live Chat icon not only adds life to your website content but also shows your visitors that you are ready to walk them though a purchase process or clarify their doubts. Live Help icon ensures website visitors that the site is working, alive and reliable.
What are the benefits?
Driving sales, increasing website conversion rates, resolving ditched carts issues and improving customer support service quality – these benefits occur in the first place. But they are not the only ones. Live Help option can be added not only to the website pages but also to your email newsletters for improving email marketing campaigns and to the social media platforms so that your customers could reach you by one click from Facebook, Google plus, Twitter or LinkedIn pages.
Unfold a mystery to find out who your visitors are
Real Time Visitor Monitoring subsystem is an essential part of the Provide Support Live Chat software. It shows your website visitors in real time and gives detailed information about them – location, IP, local time, browser, OS, keywords, referrer and what is the most important – browsing history. Having this information on hand will help you to make your website design more responsive and forget about abandoned shopping carts.
Website Traffic Analysis
It's really vital for improving your website conversion rates and design to know visitors' browsing patterns. Provide Support's ViewStats traffic analytic tool will be the right software solution for this purposes, offering different reports on keywords, most popular pages, pages your visitors leave and pages your visitors come to your site and much more.
Have not decided yet?
Just try and see how the Live Chat software works for your site. All Provide Support's features are available with free ten-day fully functional trial without any limitations. 30-day money back and 24/7 support will guarantee that Provide Support's team not just sells software but helps to have it implemented properly and used to its full potential.
Last updated 6 Aug 2015