Tired of being put on hold? Us too. That’s why Pure Chat enables small businesses and customers ... More
Tired of being put on hold? Us too. That’s why Pure Chat enables small businesses and customers to connect instantly with live chat. With our live chat software, business owners can receive chats to their desktop or mobile device from a live chat widget that appears on their site. Plus, every aspect of the chat widget that customers see is customizable, so its color, text and style can match the brand. We also provide an option called “hosted chat pages” that allow businesses to link to their live chat widget from Etsy, Craigslist or their email signature without using code.
And the best part is our software is FREE for teams of any size, up to 30 chats per month! After that it’s just $5 an operator, so small businesses can still offer awesome customer service on a budget.
Pure Chat has:
- iOS, Android and Kindle apps to answer chats
- Hosted chat pages that can be linked to from anywhere
- A record of chat transcripts
- Canned responses
- User management capabilities
- Google Analytics tracking
- Team chat statistics
- Audio and visual notifications
- Daily chat reports
Last updated 6 Aug 2015
Published 16 Dec 2014
Without a doubt, one of the most frustrating things about dealing with businesses is trying to communicate with them. Whether it is dealing with an automated telephone system where you have to press countless buttons just to reach a human being or simply being kept on hold for ages listening to bad Kenny G musak. It's not an ideal situation. Big business does have the benefit of having plenty of staff to answer queries but, if you are a small organization, you generally aren't afforded that luxury. Pure Chat is a live chat application for iOS and Android that lets you place a fully customizable chat widget on your website and have immediate conversations with customers to answer their queries directly.
Communication between business and customers has become one of the modern day business conundrums. Lets face it, no one Iikes to be put on hold but it seems almost inevitable these days. Either that, or you get presented with a whole bunch of number options that ends up being 5 minutes of your life that you'll never get back - and all you really wanted was a simple answer to a simple question that would have probably taken less than 30 seconds to answer. To solve this, Pure Chat lets small business and its customers partake in live chat and get immediately connected to the team. They can access the chat on either their desktop or their mobile via a widget that can be placed on...