Developer description

SessionStack allows you to stream live or record and replay user sessions as a video that’s combined with a timeline of everything that happened in their browser (device info, JavaScript exceptions, failed network requests, debug messages). This will show you exactly how to understand and replicate a problem, be it a customer journey issue or an error in your web application. SessionStack can be used in the cloud or deployed locally.

So far we’ve seen the following use cases for SessionStack:

-- Web and front-end developers use SessionStack to get the full context to replicate a product issue. Along with the errors and stack traces, they get the user session recording to help them spot and reproduce the issue at once, as well as detect spiking problems and identify impacted users.

-- Product managers and UX experts rely on SessionStack to accurately replay specific user actions and identify broken user experience.

-- It’s highly appreciated by Customer Support as teams leverage SessionStack to watch a certain user’s session live while discussing the issue with the customer who’s experiencing it. A quick way for them to troubleshoot a customer pain point.

Last updated 27 Dec 2017