SupportYard is a web application that converts all inbound email requests into simple tickets and keeps them organized in one place.
It is suitable for support, sales and any other team or organization that has at least one inbound email and employee who is responding to them.
Some benefits you'll have:
- Clean conversation history - all tickets and replies are easy accessible to all team members)
- Better team management - you can assign tickets to other team members and know who is responsible
- Tag and search with ease - you can use custom tags to organize tickets for future reference
- Invisible to your customers - your customer will never have to login anywhere to reply to their ticket. It will be like a regular email conversation for them and they will never know that you are using some help desk system.
You can see SupportYard in action by signing up for a free trial at our website!
Last updated 6 Aug 2015