Tour My App View website

Guided tours for your application to stop customers getting lost

Developer description

SaaS product companies spend a lot of time and money on customer acquisition. But once they sign ... More

Editor's review

Published 8 Nov 2012

One of the failings of the modern day applications is to fill them with so much information that it's hard to navigate your way around. Scrolling around a page hunting for the place you need to go next is not only frustrating but also a recipe for losing visitors. Tour My App is a guided tour application for SaaS that provides step-by-step tours to embedding your app to guide your visitors in the right direction to sign up and complete all the key tasks you are looking for.
SaaS product companies spend a lot of time and money on trying to acquire new customers. But, given the fickle behavior of many Internet users, once they sign up many customers leave without utilizing the app as much as you would like them to. Maybe you analyze your visitors when they visit a certain part of your app but you aren't going to get a true result if they get lost and bored before they get there. More than likely, the reason they can get lost is that they might not be onboarded effectively when they get there. This could well result in a lot of potential customers being lost. Tour My App allows any web SaaS companies to create guided step-by-step tours and embed them in their application to increase user activation and engagement. When users login for the first time, you can play back the tour and guide them through the steps required to complete all the key tasks in the app. Create in-application tutorials that guide your users as they use your web application and guided tours to onboard new users. Highlight features in your app, show a demo or use as a substitute for documentation. And, best of all, Tour My App has a GUI point and click tour builder so the whole thing can be done without writing complex code.
I have to admit that I always use a guided tour if there is one available in a application I'm looking at. I figure that if an app has taken the trouble to put one together they will more than likely show me everything that the app can do. Tour My App is a very useful app to ensure that your new customers know exactly what you have to offer when they take the trouble to visit you. It's a bit like the doorman at a high class department store who will tell you in detail exactly where you need to go. Instead of the friendly doorman though, Tour My App lets you introduce your visitors with interactive guided tours. It's the way all apps should be.

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