Userlike is a live chat software for your website. By implementing Userlike you can communicate ... More
Userlike is a live chat software for your website. By implementing Userlike you can communicate with your visitors through an integrated chat box.
Userlike offers the following benefits:
- Boost your customer service and conversion rate.
- Answer all customer questions on the spot.
- Add a face to your website and create loyal customers.
Userlike is built with an emphasis on design, usability, and functionality. Our software-as-a-service model ensures that you can have live chat up and running within minutes and it won’t have any effect on the speed of your website.
You can chat from the web or from an IM client on your desktop or smartphone.
In the dashboard you can:
(I) Customize your chat widget(s) to the outlay of your website
(II) Set up the chat rules for customer interaction
(III) Control your chat operator team
(IV) Manage integrations with other CRM solutions
Unlike many other live chat providers, the Userlike chat box looks like it is truly integrated in the page, following the visitor as he navigates over your different pages. Together with our extensive customization options, this will make your live chat solution look native to your site.
Our extensive features empower you to deliver a professional online service. When there is no operator online, an offline form will appear instead. Through this powerful lead collecting tool your visitors can leave their question and contact info. Alternatively you can choose to let the chat widget disappear altogether when no one is online.
Start with a free trial today!
Last updated 6 Aug 2015
Published 21 Oct 2012
One of the things that we all seem to remember about dealings with a business is the way they handle their customer service. While we expect a business to do what they do well, it's often how they handle things when something goes wrong that is the thing that most gets our goat up, as my mother used to say. They reckon that, for every one person that complains about a service you offer, there are another six who will simply tell their friends. So when a problem crops up it would be good to nip it in the bud early on and Userlike is a CRM that offers a very professional live chat feature for you to answer any questions that crop up in real-time and as they happen.
Userlike is a live chat software for your website that allows you to communicate with your visitors through an integrated chat box. This means, of course, that it will boost your customer service as well as your conversion rate. You can answer all customer questions on the spot and even add some personality by putting a face to your website to create loyal customers. Userlike is built with an emphasis on design, usability and functionality and this 'software-as-a-service' model ensures that you can have live chat up and running within minutes and it won’t have any effect on the speed of your website. You can chat from the web or from an IM client on your desktop or...